Refund policy

Because each item is made to order, we can’t accept returns for change of mind, wrong size chosen, or buyer’s remorse. We stand behind quality, though — if something’s wrong with your order, we’ll make it right.

We’ll replace or refund if:

  • Item arrives damaged
  • Print defect or manufacturing error
  • Wrong item shipped
  • Lost in transit (after we verify with the carrier)

Contact us within 14 days of delivery with your order number and clear photos of the issue: customorders@holyspiritgear.com

Apparel sizing:

Please check the size chart on each product page before ordering. We can’t accept returns for fit alone.

Custom / personalized items:

Custom quote and personalized products are non-returnable unless defective.

Refunds:

Approved refunds go back to your original payment method within 5–10 business days after we confirm.