Refund policy
Because each item is made to order, we can’t accept returns for change of mind, wrong size chosen, or buyer’s remorse. We stand behind quality, though — if something’s wrong with your order, we’ll make it right.
We’ll replace or refund if:
- Item arrives damaged
- Print defect or manufacturing error
- Wrong item shipped
- Lost in transit (after we verify with the carrier)
Contact us within 14 days of delivery with your order number and clear photos of the issue: customorders@holyspiritgear.com
Apparel sizing:
Please check the size chart on each product page before ordering. We can’t accept returns for fit alone.
Custom / personalized items:
Custom quote and personalized products are non-returnable unless defective.
Refunds:
Approved refunds go back to your original payment method within 5–10 business days after we confirm.